JBS International, Washigton DC

Human Institutional Capacity Development (HICD) assessment of the Public Administration in Kosovo. This was a part of a larger assessment, commissioned to JBS by USAID Kosovo. The purpose was to review needs, opportunities and provide recommendations for the forthcoming 10-year Legacy High Education program of USAID Kosovo in four priority developmental areas – Rule of Law, Public Administration, ICT and Agriculture. CREDA was contracted to analyze the public administration sector and provide recommendations for the future investment in higher education that will foster capacity growth of current and future public servants. Developed the chapter  “Public Administration: Rebuilding Public Trust in the System” of the final report of the Human and Institutional Capacity Development (HICD) Assessment: Kosovo.