CREDA has over 15 years successful track record in providing high quality independent program evaluation, monitoring, impact assessment and strategic advice to public and private donors, NGOs and NGO coalitions. CREDA has completed over 34 consultancy projects in all Central and East European states. The company has completed assignments within individual countries, cross-border projects and large-scale initiatives of regional scope.
Past projects of CREDA have been mostly consulting for public and private funding agencies. They have included feasibility studies, forward looking assessments of the likely effects of new policies formative evaluations, monitoring of program performance and analyses of the effects and after effects of introduced policies or programmes (impact studies and summative evaluations).
CREDA’s evaluations have created value for clients by:
- Contributing to the design of interventions and providing input for setting and/or optimizing funding strategies;
- Assisting in the efficient allocation of resources;
- Improving the quality and maximizing the positive impact of funding programs;
- Enhancing accountability by reporting on the achievements of the intervention;
- Providing for viability of the funding by advice on sustainability prospects and strategies in enhance them, including institutional and organizational development and capacity building.
EXAMPLES OF CREDA CLIENTS AND PROJECTS:
(2016) Blomeyer & Sanz sl, Spain
Impact assessment of the ROMED programs funded by the Council of Europe and the European Comission. The evaluation will be implemented in 7 countries – Bulgaria, Macedonia, Hungary, Slovakia, Romania, Portugal and Ukraine and will assess the effectiveness, efficiency and impacts from the support to Roma intercultural mediators and support to community empowerment initiatives and community action groups. Recommendations will serve to design a new program in the same area.
(2015) Romanian American Foundation
Assistance for development of learning systems and monitoring and indicators frameworks. Facilitating process of discussions of staff and Board, case study development and advice on monitoring and evaluation frameworks.
(2014-2015) Oak Foundation, Switzerland
Organizational Development assistance to the Women Alliance Against Domestic Violence in Bulgaria. Assessment and assistance for improvement of the governance and management system of the Women Alliance, which is the leading gender NGO network in the country.
(2014) The Financial Mechanisms Office of the EEA and Norway Grants, Brussels
Midterm evaluation of the NGO Programmes under the EEA and Norway Grants (2009-2014). The evaluation assessed the progress of the NGO Programs in 15 countries in Europe Bulgaria, Cyprus, the Czech Republic, Greece, Estonia, Latvia, Lithuania, Hungary, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, and Spain . The support provided by the EEA and Norway Grants is in total value of 165 mln euro. The evaluation assed relevance, effectiveness, efficiency and sustainability prospects in the mid term of implementation of the programs and provided recommendations for improvement, as well as for the strategy in the next Financial mechanism (2014-2017). The evaluation was implemented by a team of CREDA of 10 experts, located in 8 countries and resulted in a regional comparative report and 8 country reports published on the EEA and Norway Grants website. Out of the Box: Providing Oxygen to Civil Society. Mid-term Evaluation of the NGO Programmes under the EEA and Norway Grants 2009-2014.
(2014) Romanian American Foundation.
CREDA provided consulting assistance to the strategy process of the foundation with a special focus on the long-term grantmaking strategy in the area of community development and civil society, entrepreneurship, education and innovation. This involved series of facilitated discussions of staff, Board and key stakeholders, using the method of theory of change.
(2013) Financial Mechanism Office of the European Economic Area (EEA) and Norway Grants .
Study on Roma Inclusion Under the EEA and Norway Grants. The task of this study was to provide a complete overview of all funding in the field of Roma inclusion provided under the EEA and Norway Grants in five of the countries with the largest Roma population: Bulgaria, the Czech Republic, Hungary, Romania and the Slovak Republic. The study analyzed all Roma related projects funded in the previous financial period (2004-2009) and overviewed the prospects for effectiveness and impact of all of the planned programs to be implemented in the new period (2009–2014) . The study extracted results, lessons and recommendations for future funding in the area of Roma inclusion. The report is to serve the evolving strategy for support of Roma inclusion measures under the EEA and Norway funding. Final report: Study on Roma Inclusion under the EEA and Norway Grants.
(2013). Romanian American Foundation (RAF), Bucharest, New York.
Evaluation of the first three years of the operation of the Romanian American Foundation. The assessment involved review of all grants of the foundation, interviews with Board and staff and key stakeholders. Recommendations served as a basis for the starting strategy development process of the foundation. CREDA is involved in a follow up work to facilitate the development of the new three year strategy of RAF.
(2011–2013) External Evaluation of the Quality of the Management of the RIGHTS (Promoting Global Citizenship Education Through Digital Storytelling”) project.
RIGHTS was a two-year project implemented by Università degli Studi “Guglielmo Marconi” (USGM) in Rome, Italy, in partnership with eight organizations (universities, secondary schools and NGOs) from Italy, Bulgaria, Norway, Portugal, Spain, Switzerland and Turkey. The project is coordinated by USGM. It was co-funded by the EU Lifelong Learning Programme and was aimed at at promoting the Education for Global Citizenship through the use of technology by enhancing interactive teaching and learning across countries and cultures in secondary schools in Europe
(2012). JBS International, Washigton DC
Human Institutional Capacity Development (HICD) assessment of the Public Administration in Kosovo. This was a part of a larger assessment, commissioned to JBS by USAID Kosovo. The purpose was to review needs, opportunities and provide recommendations for the forthcoming 10 year Legacy high education program of USAID Kosovo in four priority developmental areas – Rule of Law and Public Administration, ICT and Agriculture. CREDA was contracted to analyze the public administration sector and provide recommendations for the future investment in high education that will foster capacity growth of current and future public servants. Developed the chapter “Public Administration: Rebuilding Public Trust in the System” of the final report of the Human and Institutional Capacity Development (HICD) Assessment: Kosovo.
(2012) Amalipe, Bulgaria.
Evaluation of the Project “Promoting participatory field work at grass-root level in marginalized and traditional Roma communities’ implemented by Amalipe (Bulgaria), Liga Pro-Europe (Romania) and Arsis (Greece) and funded by EC Fundamental Rights and Citizenship.
(2012). Open Society Foundation, Budapest. Roma Initiatives Program
Impact assessment of the institutional development support to Roma NGOs in the region. Assessed all institutional grants to Roma NGOs in Bulgaria, Hungary, Macedonia, Romania, Serbia, and Slovakia the Roma Initiatives Program of Open Society Foundation (Budapest) in the period 2000-2010. The assessment served for the redesign of the strategy and support to institutional development of Roma organizations to increase the impact of their work in various areas of Roma inclusion, with strong focus on women, youth and community empowerment, advocacy and changing negative perceptions and attitudes.
(2012) Assessment of Program for Community Support for Children and Families from vulnerable social groups, managed by Tulip Foundation with the support of Oak Foundation.
Assessment of the effect of the program upon the grant-implementing NGOs in terms of organisational sustainability, professional development of the teams, prospects for future successful interbentions in the area of childcare.
(2012) Oak Foundation.
External evaluation of Safe Communities project, implemented by the Centre for Inclusive Education with the financial support of Oak Foundation. The project was aimed at building safe and positive environment for children by strengthening the capacities of institutions and organizations that provide direct services to children to guarantee children safety and developing effective pilot model for cross-organizational rapid reaction to child abuse cases. The main methodological basis of the project activities were the international Keeping Children Safe Standards.
(2011) Oak Foundation
Feasibility study and development of concept for launching of a Child protection Regional Resource Center in Southeast Europe. Study involved interviews with a variety of stakeholders in the Balkans working in the area of child protection and will serve as a basis for funding the Center by the OAK Foundation.
Assessment of the institutional support to the National Network of Children (NNC)– uniting more than 80 CSOs and networks working for the rights of children; focus on the organizational development of the NNC; effectiveness of its governance and management and of newtwork’s advocacy and outreach capacity ; effectiveness of participation in EU level platforms like “Everychild’
(2011) Open Society Institute New York.
Organizational review of the International Renaissance Foundation in Ukraine with a focus on the effectiveness of governance and management structure and practice, as well as the partnership and outreach capacity of the foundation with key stakeholders in the country, and level of interaction with networks and programs in the framework of the OSI in the region.
(2010). America for Bulgaria Foundation (ABF).
Assessment of the impact of the JOBS Business centers and window offices for increasing access to employment of Roma in Bulgaria. The research was to identify the strengths and weaknesses of the approach and models developed by JOBS program and to provide advise to the Board of the ABF for its grantmaking in the area of access to employment of disadvantaged communities in the country.
(2009-2010). Bulgarian Donors Forum (BDF).
Strategy development assistance to assist the strategic planning of the BDF, which as a unique platform of local philanthropists in the country ( corporate donors and Bulgarian Foundations). Interviews with members and participating in writing the report to the Board and management.
(2009- 2010). JBS International., Washington DC
Evaluation of the Joint History Project (JHP) in Southeast Europe of the Center for Democracy and Reconciliation in Thessaloniki. The study was commissioned by Social Transition Team, Office of Democracy, Governance and Social Transition of USAID,DC and contracted to CREDA by JBS International., Washington DC. The JHP is a large scale regional initiative active in Albania, BiH, Bulgaria, Croatia, Cyprus, Greece, Kosovo, Macedonia, Romania, Serbia and Turkey aiming at developing and applying a new history teaching method and materials, that will stimulate overcoming ethnocentric history education of young generations and expand their critical thinking, based on understanding multi-perspectivity of history interpretations. The evaluation has outlined the effectiveness of the regional process of joint development of teaching materials and their application, identified levels of impact and lessons from best practice that can serve donors programming in the area of education and reconciliation in other regions and cultural settings. Final report “Out of the Broken Mirror: Learning for Reconciliation through Multi-perspective History teaching”
(2009) UNDP Regional Bureau for CEE, Bratislava.
Development of three evidence based cases from South East Europe to serve as practice examples for the position paper “Capacity Development of public institutions and Social inclusion”, developed by UNDP to inform the work on the Regional Human Development Report on Social Inclusion in CEE and NIS.
(2009) Trust for Civil Society for Central and Eastern Europe. Civil Society Forum, September 2009, Bratislava.
CREDA was contracted to assist the Trust in designing and organizing the small group discussions of the Civil Society Forum, September 2009 in Bratislava. Based on the analyses of the results of focus group discussions in the different countries, CREDA, together with the CEE Trust defined the themes of the 6 round tables during the afternoon sessions of the Forum debating on variety of aspects of relations and interaction of civil society and other public actors. CREDA also assisted the work of the facilitators of the round tables, coming from different countries in the region and based on the results of the discussions developed a report for the Board of the CEE Trust with recommendations for its strategy in its last three years of the Trust. The discussions of the six round tables of the Civil Society Forum have been are in the process of being published by the Trust
(2008) The German Marshal Fund (GMF) of the US. Evaluation of the first year of operation of the Black Sea Trust for Regional Cooperation.
The Black Sea Trust for Regional Cooperation is a 10 year $ 30 mln grantmaking initiative, funded by the GMF, the USAID and the C.S.Mott foundation to support democracy and regional cooperation in the Wider Black Sea Region. It provides civic participation grants in Armenia, Azerbaijan, Georgia, Moldova, Russia, Turkey, Ukraine and supports cross-border and regional initiatives involving these countries, as well as Bulgaria and Romania. This was a forward oriented assessment, which based on the review of the effectiveness of the grantmaking process and outcomes in the first year provided recommendations for the long-term strategy of the BST in responding to the dynamics of local needs and opportunities
(2008) The Trust for Civil society in CEE.
Interim Evaluation of the Project for Community foundations in Bulgaria.
The evaluation was to serve to management and the Board of the Trust in deciding how to continue the project in Bulgaria, and how to use some of the learning in its programming in other countries in the region.
(2008) Open Society Institute Sofia.
Evaluation of the Program for Consolidation of the Non-profit sector in Bulgaria.
The Program is based upon the establishment of five issue-based advocacy coalitions in the areas of environment, social issues, local and regional development, human rights and culture and art. Each of the five coalitions was assessed in regard to their organizational effectiveness, achievements and potential for policy impact. The evaluation provided recommendations to the Open Society Institute for future customized support to each of the coalitions
(2007) Aggurie International/USAID.
Final evaluation of the four year “Roma Integration Program”, funded by the USAID Budapest and implemented by Partners for Democratic Change.
The Program aimed at increasing access to social, employment and education service to Roma in the CzechRepublic, Hungary and Slovakia. The evaluation studied the impact of the program and systemized lessons that can serve programming in other regions. In addition, CREDA did an Assessment Case Study of the community based approach of the 6 year Interethnic Interaction Program providing capacity building and small grants for social, educational and income generation initiatives in six districts in Bulgaria, supported by USAID Bulgaria and implemented by Partners Bulgaria Foundation.
(2007) Hungarian Foundation for Self-Reliance.
Evaluation of the EU funded “Active Citizenship Program”
The Active Citizenship Program is a regional initiative of Roma community based activities from Bulgaria, Hungary, Slovakia, Romania to develop publications of good practice and bring for positive image of Roma in Europe. CREDA assisted the learning from the program that served for follow-up active citizenship programs of the Pakiv European Network groups
(2007) Swiss Agency for Development and Cooperation, Sofia.
Organisational Assessment of the Six NGOs functioning as Forum Centres within the Swiss-Bulgarian Forum Programme.
The Swiss-Bulgarian Forum Programme was aimed at fostering direct democracy through the organisation of local community forums, gathering together all major community stakeholders for finding solutions for pressing societal needs. Six NGOs were selected as Forum Centres to carry the program beyond the period of financing from the Swiss Agency for Development and Cooperation. The Evaluation assessed the capacities of the Forum Centres and drafted recommendations for improvements and next steps.
(2005 –2007) Hungarian Foundation for Self-Reliance. Midterm and final evaluation of “Local Partnerships to Combat Poverty and Social Exclusion”
The Local Partnerships to Combat Poverty and Social Exclusion is an EU Trans-national Exchange Program among countries from Central Eastern and Western Europe to develop Local Action Plans to combat poverty through increased access to education and employment of Roma communities. CREDA did monitoring of key international events, on-going feedback on program efficiency and effectiveness and two evaluation reports at the mid-term and at the end of the program.
(2006) UNESCO, Paris office. Final evaluation of the EC funded 3-year project “ERNO TV News Exchange in South East Europe”
The project is aimed at stimulating the cooperation among public broadcasting companies from 12 countries in SEE. CREDA assessed the effectiveness of the capacity building, network development and production components, provided analyses of the sustainability potential of the ERNO network and recommendations for its future sustainability (as strategy, organizational development and fundraising).
(2006) Bosch Foundation, Germany.
Outcome assessment of the International Fellowship Programme, that brings NGO leaders from Central and Eastern Europe to European NGOs and foundations for practical internship to increase leadership and management capacities in various areas of civil society. CREDA made recommendations for continuation of the programme and increasing its effectiveness
(2005) Balkan Trust for Democracy (BTD), the German Marshal Fund of the US.
Regional strategic review of the first year of operation of the BTD grantmaking programs in 9 countries in the Balkans
The BTD grantmaking programs have been aimed at stimulating interaction between citizens, NGOs and governments and support to good governance and networking. The review helped the process of strategy design, increasing potential for long-term impact of the BTD 10 years of operation and suggesting a framework for formative evaluation process.
(2005) Swiss Agency for Development and Cooperation, Sofia. External Assessment of the Swiss-Bulgarian Forum Programme, Batch 4 and 5
The Swiss-Bulgarian Forum Programme was aimed at fostering direct democracy through the organisation of local community forums, gathering together all major community stakeholders for finding solutions for pressing societal needs. The Evaluation assessed the results of Batch 4 and 5 of the programme and the performance of the implementing NGOs. The Evaluation drafted recommendations for improvements in the scope of the programme and its implementation at the local level.
(2005) External Assessment of the Swiss-Bulgarian Forum Program, Batch 4 and 5
Assessment of the process of initiation, implementation and follow up activities (strategies, projects and recommendations) of the Diversified Forum projects implemented under Batch 4 and 5 of the Swiss Bulgarian Forum Program. Assessment of the local implementing organizations capacity building aspect of the Forum Program
(2004) Royal Netherlands Embassy, Sofia. External Evaluation of the Matra/KAP Programme for the period 1997 – 2003
The Evaluation covered over 100 small projects, financed by MATRA in all spheres of democratic development. An analysis of the program highlights and management practices was offered, as well as a comprehensive mapping of the implementing NGOs in terms of performance, public image and prospects for sustainability.
(2004) Swiss Agency for Development and Cooperation, Sofia. External Review of the Swiss-Bulgarian Biodiversity Conservation Programme (BSBCP), Phase III
The Swiss-Bulgarian Biodiversity Programme was aimed at involving all relevant stakeholders in the process of preserving the Bulgarian Biodiversity. The process covered all levels – from drafting strategies and legal amendments at the central administration level to elaboration of Management Plans of National Parks and Preservations. The Evaluation assessed the results of Phase III of the Programme and, more specifically, the practical impacts upon the preservation policies and practices in biodiversity preservation, as well as the interaction between stakeholders at the local level. The Evaluation offered a model for sustaining the results and the activities beyond the end of the Swiss funding which was adopted and successfully implemented.
(2001- 2003) Pakiv European Roma Fund (PERF). Formative evaluation of the “Young Roma Leadership Program in Central and Eastern Europe”, funded by the World Bank
CREDA provided ongoing monitoring and five feedback reports to the PERF Board for program improvement in the four countries of operation (Bulgaria, the CzechRepublic, Hungary and Slovakia) and the development of the international Pakiv network
(2001) King Baudouin Foundation, Belgium. Strategy of the Living Heritage Programme in Bulgaria
CREDA carried out a profound assessment to back up the launch of the Living Heritage Programme in Bulgaria. The programme is aimed at transforming traditional concepts of cultural and other heritage into modern perceptions, regarding heritage as a dynamic issue that can be integrated in community life and development. The research covered selection of pilot locations, consultation process with stakeholders at all levels, drafting strategic plan for implementation, on-going consultancy and technical assistance to the Bulgarian implementing agency, suggestions for achieving sustainability. The Programme is still successfully implemented in Bulgaria and is attracting other donors funding.
(2001) KPMG, Bulgaria. Feasibility study/ needs assessment on access to public services of vulnerable groups in society
This assessment served to design and launch a one-stop shop service for citizens in Bulgaria.
Developed the chapter “Public Administration: Rebuilding Public Trust in the System” of the final report of the Human and Institutional Capacity Development (HICD)Assessment: Kosovo.